Retail Service Staff Champion
Nominated by Tenant Management / Peers
This esteemed award is dedicated to the store assistant recognised by their peers or management for exemplifying excellence in customer service, teamwork, and dedication within the V&A Waterfront community.
Eligibility
The nominated store manager should display:
- Customer Satisfaction: They are recognised for consistently surpassing customer expectations and providing exceptional service.
- Product Knowledge: They are acknowledged for their extensive knowledge of the store’s offerings, providing valuable assistance to customers.
- Team Collaboration: They are valued for their collaborative spirit, contributing to a positive and harmonious work environment.
Entry Criteria
- Candidates should be nominated by their peers or/and managers, providing specific examples and anecdotes that highlight their outstanding performance and commitment to customer service.
- These may include testimonials from colleagues, instances of exemplary service, and contributions to team success through collaboration and problem-solving.